The food was sensational. First, Diamond Club members enjoy exclusive privileges and amenities, such as private check-in, concierge service, and access to a private lounge and pool. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking of our activities, sports, and entertainment program, guests will appreciate the comfort of our modern and spacious rooms. I'm sure families have even more trouble. Views vary from ocean to uninspiring. We met our other Butler We were part of a group who were there for a wedding. We very much appreciate your comments regarding our hotel facilities. Hello Andi, our Diamond Club fee is 30 US dollars per night. Your drinks arrive quickly and, after a few days they arrive before you know you need one. The resort grounds are absolutely stunning, and the beach is absolutely perfect. They also have a sister resort, the Hideaway, on-site which is adults-only. - gym was great but more cross trainers and bikes needed. Lock in the lowest price from these sites. Almost all staff was very friendly and accommodating.Clean and certainly more than well maintained although I did observe some area that needed attention; not obvious to the untrained eye. When we arrived, our name was checked and we were taken way to the Diamond Club Lounge. All meals are included as Royalton is all inclusive. Fill out the form with your full name, hotel name, date of stay, and room number that you want to upgrade to. Other royaltons offer music around the pool and i believe the regular royalton side also offer this.But the chocolate, champagne & silent Disco of an evening were really good an well worth w visit hotel really did excel on these nights in my opinion.Ok all important questions would i return?..mmmm Im not sure there are definately some room for improvements and this is sold as a luxury 5 star resort but small things stop this from achieving it plastic glasses chipped, tiles missing from the pool (people were catching themselves on these sharp edges) hand rail into pool was loose to the point of people could not hold onto it to get in/out of pool. 50% were dissatisfied particularly with the beach which they said was small and not really private as pushy sellers were constantly approaching them. Fish Lamb gyros (my favourite) well worth a try especially if like us you don't like a big meal lunch times.Maid was very attentive always had our room cleaned and we had turn down every night with chocolates left & usually a little form of towel art ..elephant etc..lovely touch.Entertainment during the day was very low key in comparison to other hotels w have stayed in including another Royalton.but afternoons were good always various artists playing instruments. This luxury beachfront resort is one of Royalton St Lucia's most prestigious adult resorts. When traveling alone, it is critical to speak up and request a free room upgrade. You have the option of booking a junior suite with ocean view, a family suite with ocean view, a junior suite with swim out or a presidential ocean view room. Re: Royalton Riviera Cancun - Diamond Club Upgrade. I'm sure families have even more trouble. Sent only rarely, but always good stuff, we promise. 2 adults and 2 kids- 9 and 15. However, as I stated I have 3 children so at this point, that it is not our vacation vibe, but if thats your thing, go for it! My family of 4 is planning to visit the Cancn/Riviera Maya area for Spring break in March. Furious as you can imagineI did go and complain and whilst the first person in guest realations was useless..by the time id spoken to another i was assured they were dealing with the problem and i was offered an upgrade to compensate for this mess. These are my thoughts on the holiday:CHECK INWhen we arrived, our name was checked and we were taken way to the Diamond Club Lounge. Access to the butler service. It also includes a restaurant, pool, pool bar, and beach bar, as well as Butlers service and Diamond Club, which provides you with even more VIP treatment. These are my thoughts on the holiday: Bootcamp was amazing, kept the pounds off the 2 weeks we were there. No, if youre scrounging for cushion change to invest in dips in crypto and weed stocks. With our Sports Event Guarantee, you can cheer on every major international match while eating traditional pub food and drinking premium drinks. If youre not happy with the response you receive, dont be afraid to speak with your supervisor. (possibly due to the time we traveled) The a la cart restaurants all had long waits and you have to be patient, which for us was not a problem. Property Information Total rooms and suites: 343 Address Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico Road 100 feet 50 m 2022 TomTom, 2023 Microsoft Corporation, OpenStreetMap Terms Resort Details Dining Show More Amenities Show More Activities Show More Hotel Advisories Seemingly Diamond club which is block 7, pools dont Payments made by partners impact the order of prices displayed. Italian - Amazing, needs a wee bit more character but food great.Hideaway Restaurant- diamond club guests are not allowed , not what we understood when we booked. Daily continental breakfast served in the Diamond Club Lounge. Very personal service. Italian - Amazing, needs a wee bit more character but food great. The hideaway was quite, desolate and isolated in my option. The gentleman at the beach would get you chairs and an umbrella and put them wherever you want. Is The Royalton St Lucia Diamond Club Worth It? 12% of people felt that the Diamond Club wasnt worth the extra money and they wouldnt book it again. The best place for info on royalton riviera cancun is the licked facebook group, its got 1000 members and a big part have been When we were there many said it was not worth it. Best All Inclusive Resorts for Topless Sunbathing, How to Have the Best All Inclusive Wedding Ever. He was amazing! (which i accepted). A quieter and more relaxed check-in and check-out process means you wont feel like a member of the take a number crowd. The room was very spacious and A/C was a god send on those very warm days. Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again and again. My family of 4 is planning to visit the Cancn/Riviera Maya area for Spring break in March. People who opt for the upgrade to the Diamond Club are people who want quiet time alone with themselves and their significant other(s). Nice bar and food service with premium drinks. Pools are fantastic, plenty to choose from and large! Our Butlers were fine, Particularly Katherina. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Guests with Diamond Club status receive extra perks like robes and slippers, an upgraded room service menu and butler service. We did a one day excursion with the real deal - defiantly a great trip but a half day excursion to the mud baths and waterfall felt a bit rushed! Always a party going on somewhere until midnight. No matter what name they give it, or whatever the program is called, it a timeshare pitch.Other from the above, the only complaint is that there were a lot of screaming infants and toddlers. When we arrived, we were met with a cold drink and a towel. I see you get a butler and can get reservations to restaurants, is it worth it? Tip: Booking.com is my favorite place to book hotels as you get exclusive discounts on hotels the more you book with them. All rooms offer 24-hour concierge service and room service, free WiFi, rain showers, a minibar and a balcony or terrace. Things we didn't like about the room:The Iron - It was a nightmare. The buffet was good, defiantly try a smoothie in the am. Departing Airport: Raleigh (RDU) Vols; Htels; Voitures; Transferts; Activits; Sjours; My Account; Support The lunch provided there was delicious at a local bar/restaurant . Had booked this 6 months in advance so had plenty of time to read all the comments good & badthe good outweighed the bad so i was happy with my choice.Check in was relatively quick being hideaway we were taken to the hideaway lounge to sit down and have a cold flannel and drink of choice brought to us whilst we checked in. Upgrade to Diamond Club Luxurious exclusive experience. However lunch/evening meals were lovely. This was the second time we stayed at the Royalton in Cancun. All rights reserved. Upgraded robes and slippers (more luxurious). I wouldn't go back as I felt a little trapped not being able to go out for a walk etc. Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort, Adults Only View Hotel 7,240 reviews 0.3 miles from Royalton Riviera Cancun Free Wifi Free parking Taking safety measures Special offer Visit hotel website Top Rated All Inclusive 2022 Margaritaville Island Reserve Riviera Cancun View Hotel 701 reviews Yes it is. Yes there is seaweed at the ocean but there is plenty to do, so dont let the seaweed keep you away. I don't go to the resorts for pools I wanted to swim in the ocean. It is a great pleasure to know that we were able to exceed your expectations, and that you enjoyed our service, facilities and food. A presidential room costs around $1,097 with Diamond Club ($1,011 without Diamond Club). Overall I liked the place not sure I would stay there again unless some work was done on the beach. The staff always went above and beyond. You will also receive a complimentary bottle of champagne upon arrival, and a welcome gift in your room. Royalton Punta Cana vs. Bavaro vs. Splash 15 Jan 2023, 6:49 am Save Hi all - we're a family of 4 traveling with kids (ages 5, 7). One bottle per week of premium liquor (in-suite). Is The Royalton St Lucia Diamond Club Worth It? Smell - There was a constant "damp" smell. Lovely lady.would go back in a flash, Dear Bev WIt has been really nice reading your review on your recent holiday at Royalton Riviera Cancun. Thinking of escaping your kitchen this Thanksgiving? long bumpy windy road be prepared for that. We kept saying we are not interested in a time share and he kept saying it wasn't. With private check-in and check-out, an exclusive lounge, 24-hour concierge service, an upgraded room service menu, and bar, this section also has its own pools and restaurants exclusive only to Diamond Club guests. For us is really important your feedback and we are happy to read that you particularly appreciated our luxury rooms, facilites and our service.It will be a great pleasure to welcome you once again for another memorable vacation.Luxury RegardsAlfonso LopezGeneral Manager. But never say never and we met some amazing people on our stay and not ruling it out if the price was right we most probably would go back to compare. Heading to the Royalton at the end of the April with my husband and son (18months). We wanted to relax at our pool areas but i think only our big toe may have seen the sun at 7am - total waste of money, rest of the day it was in the shadenot good!. All Inclusive Resorts are Booming Post-Pandemic, [Makeover] Jolly Beach Antigua opens again @ $199 per room, Turks & Caicos visitor count is Up [2022], Best All Inclusives with Overwater Bungalows. Diamond Club Amenities and Services Preferred room locations We never had to wait for another round of drinks. More than happy to help in anyway he could & always had a chat with us..this man is a credit to the resortALL the others work extremely hard too.Pool waiter/service you can get drinks direct to your bed they really are so attentive and never will your glass go empty ( i did like to actually get into the pool and go to the bar myself) But there really is no need if you choose not to do this -these people both men /ladies work tirelessly and so so hard .Tips- I was very worried about this as us Brits find this quite a taboo/hard subject never the less i went armed with lots of small denominations in Peso and boy am i glad i did all the people in this hotel work hard & deserve a tip no matter how small its always greatfully received and all workers always have a smile on there face ( with the exceptions of a few).BUT this does not sway from service either as its is not expected and service does not change if you decide to tip or not.Restaurants lots & lots to choose from Buffer had the best choice i have EVER seen literally everything you could imagine was there..we ate here a few times mainly breakfast times. It was even better than our last trip. The Diamond Club experience was fantastic overall. The benefits and amenities are top notch and the staff is incredibly attentive. Armando was our poolside waiter. Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino: Best day pass ever! We saw the man in the corridor every day, but somehow he never quite made it to our room. They reported that the butlers were extremely attentive and couldnt do enough for you. You never have to worry about where is the key and do you have one when you leave the room. For this reason, many people said that the Diamond Clubs butler service alone makes the club worth it as only butlers can make dinner reservations at restaurants. You can go to their website for that here is the link to all the goodies at Check PricesMarriott Royalton Diamond Club. Royalton Saint Lucia, An Autograph Collection, Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Harbor Club St. Lucia, Curio Collection by Hilton. 2 adults and 2 kids- 9 and 15. Royalton Grenada is Open! As butlers can make reservations at the restaurants for you, youll never be turned away and youll never have a long wait. Room delivery was fine, especially with a decent tip received but around the resort getting a bottled water was like asking for liquid gold! No matter what you decide, the Royalton Punta Cana is sure to provide an unforgettable experience. is the upgrade to the diamond club worth the money? This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. But the more I thought about my last stay at the Hideaway at the Royalton Diamond Club section..the more I realized that if I am going to spend time off the hamster wheel, I want to relax..and delegate the little stuff. we spoke to several other people who said the same. Royalton themselves state that, with the Diamond Club, you get a premium level of service (I list exactly what you get with the Diamond Club later in the post). To get access to the Diamond Club, you will need to book a Diamond Club room when making your reservation. The person we encountered delayed us getting into our room for 45 minutes. They also receive preferential treatment when it comes to room upgrades, restaurant reservations, and spa appointments. Make your request as polite as possible, and remember to keep it brief. This is the version of our website addressed to speakers of English in United Kingdom. Bavaro guests will notice a significant difference in the hotel because the water park is located at the Punta Cana hotel. My husband and I had a swim up room in Block 9 and we used it and so did our grandchildren. seemed fairly common for regular guests whereas Diamond Club guests are given preferential treatment and seated immediately. The room was very spacious and A/C was a god send on those very warm days. Hi, my name is Meg and, you guessed it, I love to travel. Its the calm demeanor of those around you. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Punta Cana: 12.894 nh gi khch sn, 13.073 nh ca khch du lch v gim gi ln cho Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, c xp hng #51 trn 200khch sn ti Punta Cana v c xp hng 4,5 trn 5 trn Tripadvisor ~Jake. My family of 4 is planning to visit the Cancn/(ta && ta.queueForLoad ? Save your money and spend it on trips around the beautiful island, Miles & Clare. Review collected in partnership with this hotel. In fact, with the Diamond Club, you get a butler who will carry out any requests that you have like organizing a special occasion, booking a restaurant reservation, unpacking your luggage, cleaning your shoes etc. The ratio of parasols to sun loungers was very poor and unfortunately were prone to blow over in the wind.The entertainment is very samey. Please see our Terms & Conditions for more information regarding the use of this website.We cannot be responsible for the timeliness or accuracy of the information on this website. I've narrowed my options down to the Royalton Riviera and am trying to decide a few things: *Does doing the Diamond Club. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Take a towel as the beach and sea there is fab If you are looking for a place for a family vacation, this is it! 100% of people were happy with the suite and most people commented on how luxurious, clean, spacious and comfortable the rooms were. Whilst we got everything put away, there wasn't a lot of space for 2 adults clothes. - gym was great but more cross trainers and bikes needed. We were booked into Diamond Club. That depends on your priorities and budget. In A Nutshell: We all need a wingman when taking the [Read More], BestAllInclusive.com As a result of this information, you will be able to make a quick and easy reservation and enjoy an unforgettable stay. Memories Paraiso Beach Resort: can wait to be there next month!!! [NEW] Royalton Splash Riviera Cancun to Open, Royalton CHIC Suites Cancun to Host First Foodie Experience, Best All Inclusive Resorts for Thanksgiving, Black Friday & Cyber Deals Best All Inclusive Resorts, Going Topless? Of the people who were dissatisfied, the main complaints were that the private beach area was very small (particularly due to the presence of lots of water sports equipment taking up space). .The staff theirmostly enjoyed their job it seemed. Thanks for reading this post all about if the Royalton St Lucia Diamond Club is worth it. It is a great pleasure to know that we were able to exceed your expectations, and that you enjoyed our service, luxury rooms and food. It constantly spat out water. If not, your drinks are made with what tastes like gasoline and the hangovers are worse. And parents dig him even more. Ive read 81 different Royalton St Lucia Diamond Club reviews (so you dont have to) from people that have actually stayed there. This means that you'll be paying an extra $64 to $85 per night to get the Diamond Club services and amenities. Secrets Maroma vs. She helped us when we needed it. Also, Sephra in the sales team was so helpful and very friendly. I am not going to sit here and write out all the features and benefits of the Diamond Club. We hope to have the occasion of welcoming you back at Royalton Riviera Cancun.Luxury RegardsAlfonso LopezGeneral Manager, Had an amazing family holiday here. Please see our partners for more details. more, Reply to: Royalton Riviera: Feedback- Diamond club and Room. Cuba or Mayan Riviera in January, we are stuck!. I'm trying to understand the differences between these properties. We always found that the kids would jump and splash very close to us although there were plenty of areas were no people were sitting. Sandals St Lucia vs Sandals Antigua Resorts. , a minibar and a balcony or terrace and benefits of the April with my husband and I had swim! Saying we are not interested in a time share and he kept it. Cana is sure to provide an unforgettable experience for cushion change to invest in dips in and! 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